Hospital Programs and Services

Our off-site service is cost effective and competitive. It offers convenience when juggling time, space, budgets and personnel. Simply call us for a Shipping Packet or for your convenience, they are available on-line. Our Shipping Packets are complete with shipping instructions, forms and mailing labels. The process is quick and easy. With every return, you are provided a Return Order (RO) number. This number is unique to your return and allows you to track the progress of your return on-line via MedTrack shipment tracking.

Take advantage of our state-of-the-art processing center and skilled personnel. Your shipment is barcoded upon receipt and your items scanned as your return progresses through the various processing areas. Our barcode tracking system coupled with our item scanning capabilities ensures your return will be processed with a high level of efficiency and security. Our sequel server processing platform contains vendor business rules for processing accuracy as well as flexible reporting options for statistical analysis of your return.

Our on-site service is convenient and efficient. It provides customer-focused attention while delivering face-to-face service from our representatives. You can be assured that your return is being packed-up and handled with full regulatory compliance. We know how dificult it can be to have available personnel on hand to manage the returns in your facility. Let our knowledgeable and professional representatives handle the process for you. MedTurn will come on-site to your facility and wrap and pack your return and prepare it for shipping to our warehouse facility in Westfield, IN. For faster control processing, we will scan your controlled items and generate a DEA 222 form on-site before we leave.

If you are located in a state where an inventory is required prior to shipping, MedTurn offers full on-site service. While on-site, our representatives can scan your full return as it is packed-up and provide you with a blanket inventory at the end of the day. DEA 222 forms are also generated for this full on-site service as well. Once your return is received at our warehouse facility, we will process it quickly and accurately. Our sequel server processing platform contains vendor business rules for processing accuracy and flexible reporting options for statistics and analysis of your return.

Whether your DEA 222 form is requested via on-line electronically, faxed or mailed, MedTurn will quickly and accurately process your request and provide you with a DEA 222 form for your Schedule II products. Schedule III-V products can be returned easily with a Return Order number which our customer service department provides. You may even have our skilled and experienced technicians process your Schedule II-V products while providing you with on-site service. Either way, you can be assured that your controls will be processed quickly, efficiently and accurately.

On-Line DEA 222 Form Request

If you have Schedule II products to return, you can submit a request for a DEA 222 form on-line. Simply inventory your CII items on-line and submit the inventory to us electonically. We will process your request and send you a DEA 222 form so you can return your products to us. This paperless process is fast, efficient and hassle-free.

Did you know that you can return products to MedTurn that typically can only be credited through your wholesaler? MedTurn refers to those products as 'wholesale only' items. We will process those items for you, and hold them until authorization for shipment is received. We will work together to make this process easy and profitable for you!

MedTurn has a program designed especially for indated products. Your credit dollars will be maximized when you send us a return. We will morgue or warehouse your indates until they are returnable for credit. As your indates are processed, they are barcoded and warehoused in a segregated, date-specific area. Our sophisticated processing program tracks product dating and allows for timely outbound shipments based on manufacturer return policies and business rules.

• Shipping Packet, Instructions and Labels
• Inventory Forms
• DEA 222 Request
• Med reTurn - On-Line Inventory Program
• MedTrack - Shipment Tracking
• MedPort - Statistical Return Data

As EPA regulations effecting the pharmacy change and become more specific, it is important that the pharmacy understands their responsibilities regarding hazardous waste. By utilizing MedTurn's services, we become the generator of any hazardous waste in your return. You are alleviated of the burden of disposal and reporting compliancy. MedTurn is an EPA licensed facility and complies with all rules and regulations surrounding the secure handling and disposal of hazardous waste. Our extensive database of hazardous wastes allows us to recognize and classify your non- returnable products into their proper hazardous waste stream. Take comfort in knowing that your products will be disposed of in a means that is both safe and compliant.

MedTurn is confident that you will receive the bottom-line amount we estimate for your return. Your fee is 100% guaranteed because if you do not receive at least our bottom- line estimate, we will refund you the fee percentage we overcharged. Our service is risk free. To further help you collect every credit due you, we offer reconciliation assistance. Simply log the credits you receive either on-line or manually using the Return Summary we provide you. Most credits will be received within 90 days following your return. After that time, you may submit your credit log electronically or via hard copy to our customer service department who is dedicated and determined to help you track any outstanding credits. Our experienced team will assist you in maximizing your return dollars.